Refund Policy

Last updated: 2026

This policy explains how we handle refunds for digital products and access purchased on our platform.

Digital products

Our products are digital and are delivered instantly or through electronic access. We do not sell physical products and we do not provide postal shipping.

Cases eligible for review

• If the payment was duplicated by mistake.
• If the digital access was not delivered correctly.
• If there was a verifiable technical error during the purchase.

Non-eligible cases

• Completed purchases where the digital access has already been delivered correctly.
• Requests made after using or consuming the digital access.
• Errors caused by incorrect information provided by the customer.

Refund request

To request a review, contact us with the email used for the purchase, payment date, amount, and transaction number if available.

Review time

Requests are reviewed case by case. If the refund is approved, it will be processed to the original payment method when possible.

Contact

If you have questions about this policy, you can contact us through our support channels.

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